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Updated 3 October 2019 is owned and operated by Ryde Cayman Limited. This privacy policy (“Privacy Policy”) explains how we collect, use, and share information we obtain through your use of, applications and other services (“Services”) that are operated or controlled by Ryde Cayman Limited (collectively, “we,” “us” or “our”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). Please review the Privacy Policy whenever you interact with us to stay informed about our information practices and the choices available to you.


To participate in this event, you will need to create an account. When you create an account, we ask you to provide your first and last name, your email address and your phone number.

If you sign up with for an event promoted by this website, or make a purchase or donation, we collect your payment method and your billing address and any other information you provide to us.


When you access this website, we automatically collect information about you, including (i) the type of browser you use, app version, access times, pages viewed, your IP address and the page you visited before navigating to, (ii) information about the computer or mobile device you use to access, including the hardware model, operating system and version, unique device identifiers, and mobile network information and (iii) Information collected by technologies to collect information, including cookies, web beacons, and software development kits or SDKs.


We use the information we collect to provide, maintain, and improve our Services. We may use the information we collect to (i) send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests, (ii) communicate with you about products, services, offers, and events offered by us and others, and provide news and information we think will be of interest to you (iii) Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Ryde and others, (iv) Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests and (v) Carry out any other purpose described to you at the time the information was collected.


We do not share your email address with other users without your consent.

We do not share your information outside of Ryde and the Ryde community except (i) with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, (ii) In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet law enforcement requirements and (iii) If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Ryde or others.

We may also share aggregated information, which cannot reasonably be used to identify you.


We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.


Ryde is based in the Cayman Islands and we process and store information in the Cayman Islands, the United States and India. However, data communications between Cayman and India may pass through other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

In particular if you are located inside the European Economic Area (“EEA") you should take note that your personal information may be transferred to a country outside of the EEA.


You may update, correct, or delete information about you at any time by emailing us. If you wish to delete or deactivate your account, please email us asking for your account to be deleted and follow the instructions. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.


You have various rights in respect of the personal information that we collect, use, disclose and transfer concerning you including:

  • the right to know what personal data we hold about you and to ask that your personal data be corrected, erased, or transferred.
  • receiving a copy of the personal information we process about you.
  • having any incomplete and inaccurate personal information held by us rectified.
  • asking us to restrict the processing of personal information we hold about you and we shall only hold, process and erase the information as permitted by you or as permitted by applicable data protection laws.
  • Where you have given us consent to make use of your personal information for any of the purposes outlined in this Privacy Statement you shall be entitled to withdraw that consent.


If you are a resident of the EEA, you have certain rights and protections under the law regarding the use of your personal data. When we process your personal data we will only do so where (i) We have your consent to do so, (ii) We need to use your personal data to perform our responsibilities under our contract with you (e.g., processing payments for and providing the Ryde Services you have requested) and (iii) We have a legitimate interest in processing your personal data.


If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside.

If you have any questions about this Privacy Policy, or should you wish to exercise your rights please contact us at or:

Ryde Cayman Limited
P.O. Box 346
Grand Cayman
Cayman Islands